WAC Impressed with Customer Service Policies, Chooses TeamFanShop to Power Official Online Store
TeamFanShop boasts the most comprehensive customer satisfaction policy of any online retailer dedicated to team and league licensed merchandise.

JACKSONVILLE, FL August 18, 2009 – TeamFanShop, a division of Football Fanatics, has announced they will be the exclusive provider to power the official online store for the Western Athletic Conference (WAC). The addition of the WAC will mark the 10th conference to partner with TeamFanShop.

"We really look forward to working with the Conference to deliver the best possible experience for fans. This new partnership with the WAC represents a wonderful opportunity for us to apply many of the industry-leading best practices we've refined over the years from working with other conferences and Division I schools," commented Brian Swallow, Vice President of Sales and Marketing for TeamFanShop.

Applying the successful business model of TeamFanShop to focus on customer experience as well as a comprehensive email marketing strategy, the new online store, accessible through http://wac.teamfanshop.com, will feature over 1500 unique products, flat rate shipping options and a knowledgeable, non-scripted customer service team empowered to make decisions to satisfy the customer. TeamFanShop boasts the most comprehensive customer satisfaction policy of any online retailer dedicated to team and league licensed merchandise.

The established history of TeamFanShop in elevating partners to maximize the full potential of their brand via online platform, combined with the demand for WAC merchandise will prove to be a beneficial partnership for all involved but most importantly, the customer. With their 1-year return policy, flat rate 3-day shipping and Fan Cash guarantee, stores powered by TeamFanShop have the highest customer service rankings in the industry.

"During our evaluation process of possible partners for our official store, we placed an emphasis on customer service," remarked WAC Commissioner Karl Benson. "Their quality merchandise combined with their exceptional shipping and return policies made us feel confident that our fans are in good hands.”