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We specialize in developing and operating complete private labeled e-commerce storefronts for sports and media partners, allowing them to monetize the audience and brand name they already have. Our partners include college and professional sports teams, leagues and conferences and popular media properties including Web sites for major newspapers and sports publications. Our partners leverage our huge assortment of more than 50,000 officially licensed NCAA, NFL, MLB, NHL, NBA and NASCAR products to develop these new incremental revenue streams.

We take care of all the heavy lifting. Our experienced team handles all aspects of building, operating and maintaining your online store including store technology, inventory risk, merchandising, order fulfillment, customer service, credit card security and fraud screening, HTML email campaigns and much more. We've achieved very high levels of scalability because our systems and capabilities are leveraged across our network of partner storefronts, allowing us to make investments in systems and processes that would be impossible for most in-house e-commerce programs.

Real Time Inventory Management: We keep tabs on what merchandise is being sold using our custom real time inventory management system. This proprietary technology keeps updated inventory on the site and removes out of stock items, keeping customers happy.

A/B Testing: We conduct frequent A/B tests to determine which merchandising or navigational methodologies will deliver the strongest possible return. We're constantly experimenting with new marketing promotions and store features to maximize store performance.

Store Monitoring: We monitor a wealth of data that tracks consumer behavior in our stores from click-through paths to shopping cart abandonment rates, allowing us to develop meaningful retail intelligence.

Privacy & Security: We take extraordinary steps to ensure the privacy of our customers' personal information and the safety of their credit card information using 128 bit Secure Socket Layer (SSL) encryptions. We also are partnered with HackerSafe, who tests and certifies our sites daily to pass the FBI/SANS security test as well as the Payment Card Industry (PCI) Data Security Standard requirements of Visa CISP and AIS, MasterCard SDP and American Express DSS programs.

Hot Markets: We're the undisputed leader in capitalizing on hot market events. We carry more merchandise and react more quickly to these events than any other online retailer of team and league licensed merchandise.

Product Photography Studio: We maintain an in-house product photography department which takes high quality, multi-view product shots of the merchandise we sell.

Accurate Order Picking: Our wireless visual picking systems allow us to achieve more than 99% order fulfillment accuracy.

Rapid Receiving: Our rapid receiving process allows us to turn around new and incoming hot market products and replenish out of stock items quickly. We also utilize a special hot market staging area in our warehouse to get this time-sensitive inventory to customers as quickly as possible.

Warehouse Distribution Efficiency: Conveyor systems expedite the movement of products/packages around the warehouse facility.

Courier Relationships : We maintain solid relationships with multiple couriers (FedEx, UPS, USPS, DHL).

$4.99 Flat-Rate Shipping: Our original approach to shipping rates has been highly praised by our consumers, and copied by our competition.

In-House Call Center: Our CSR team handles in-bound customer calls while maintaining low average hold times and responds to consumer emails quickly.

Communication: To keep customers informed, we maintain a real-time order status service on our stores which allows customers to check the status of their orders in real time.

Guarantee: We back our customer service performance up with a financial guarantee: If we fail to deliver a product accurately or on time, we give our customers a $10 credit for their next purchase.

Low Return Rates: Because we work so hard to exceed customer expectations, the stores we operate experience product return rates of less than 5% - far below the industry average.